CLINIC SAFETY MEASURES

Your safety is our priority. Since the onset of the COVID-19 pandemic, Dietwise has implemented a range of infection prevention and control measures in order to maintain the safety of our community- from our most vulnerable clients, to their family members and our hardworking staff.

• Mandatory COVID vaccination of Dietitians and support staff

• Printed fact sheets on cough/sneeze etiquette, hand washing and social distancing

• Staff education on hand hygiene, infection prevention and control and cough/sneeze etiquette

• Use of Telehealth (video or phone) consultations if clients or Dietitians have respiratory or gastrointestinal symptoms such as vomiting or diarrhoea

• Disposable masks and drinking cups available  

• Requirement of clients to provide a written exemption from a GP to not wear a mask if masks are mandated

• Daily professional cleaning of waiting rooms, consulting rooms, fidget toys, staff break rooms, reception desk and toilets 

• Hand sanitiser available at the reception desk, in waiting rooms and in consulting rooms

• Hand wash and paper towels available at wash basins in toilets

• Encouragement of 1.5m physical distancing where possible at the reception desk and in the waiting rooms

• Daily cleaning of any touched surfaces e.g. door handles, lift buttons, switches, railing, desktops and consultation equipment with disinfectant

Other general safety measures include:

• Daily appropriate waste management techniques followed e.g. sharps container for lancets

• Use of commercial grade seating that is size inclusive

• Fire alarm testing, emergency exit signs, emergency evacuation diagrams, and staff trained in evacuation procedures in case of an emergency  

• Dietitians hold current National Police Clearance Certificates and Working with Children Checks

• Consultation with other multidisciplinary team members regarding current client safety plans to minimise risk if relevant